Returns & Exchanges
At AALL & Create, we want you to be completely satisfied with your creative supplies. If you are not happy with your purchase, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization.
Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they are protected from damage during transit.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the package back to our main distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing